The week: 5.8.13

11.8.13

On Monday I spent most of the day sitting in front of the tv.  This is the first time I've done this all holiday, and catching up with Jeremy Kyle wasn't as fun as I anticipated.  I did get a chance to check out lots of blogs that I wasn't already familiar with and found some new favourites.  If you've got (or know of) a blog you think I'd like, then please link it in the comments below!  Looking back, I think it's safe to say I tweeted more on Monday than I've ever done in my life!

Tuesday I uploaded my July Favourites video and hit the shops to return a few of my misjudged and hasty purchases.  I returned home £55 better off, and feeling rather smug.

On Wednesday I went for a day out with one of my favourite blogger people, Lizzie.  I blogged about it here, and had a really lovely day.  Disaster struck later though, when my phone decided to lose signal and get stuck on "searching"...

By Thursday my phone was still stuck looking for signal.  It was never going to find any, turns out I had a glitch.  Cue a visit to my local 3 store where I was told to restore it and perhaps make an appointment at the Apple store.  I did both, only the restore failed, meaning not only was I signal-less, but now the phone won't turn on.  EVER.  3 were pretty unhelpful, but the guy in Apple gave me a few tips on consumer law.  I got my legal hat on and decided to fight 3 and their suggestion that I pay £139 to get out of my contract early.  After hours on the phone and me announcing "I have a law degree!  I know the law!!" they finally accepted I was right.  Only in not so many words.  And I'm having a new phone delivered tomorrow, free of charge.

The phone drama rolled on till Friday, in fact, when I began to get serious instagram-withdrawal symptoms!  I'm fine with not having a phone, but being unable to share Dudley's ridiculous faces with you left me feeling a bit out of sorts.

I woke up early on Saturday to upload a new YouTube video; only it got stuck at 99% so I had to go through it all over again.  I'm not sure there's anything worse than video-uploading time....it steals all the megabytes and makes it impossible to do anything else online!

Today I'm not feeling so good, so I think a day of pampering is in order!  I've started by testing out my new Body Shop Beautifying Oil and think I'll continue with a face mask and nail painting.  A chick flick is most definitely a requirement....I'm thinking How to Lose a Guy in 10 Days!

What are your plans today?

12 comments

  1. can you tell me what laws etc you said to three for them to give the new phone for free? i am having this problem with o2 my phone is 16 months into a 24 month contract and it is broke my sister has the same phone always freezing, never no network, deleting stuff its self off the phone, o2 keep saying £163 to buy out of contract, i would love to hear how you persuaded them otherwise!

    ReplyDelete
    Replies
    1. I argued that under the Sale of Goods Act, things sold have to be fit for their purpose and last a reasonable time. Buying a phone on a 24 month contract means (to most people) it's reasonable to expect that the phone will last for that length of time. I quoted some other laws and pointed out that I don't just pay for a sim card/network coverage, but part of my contract was the phone as well. But my phone literally wouldn't turn on, so it may be different for you. Which phone do you have? According to 3, all other manufacturers provide a 2 year warranty, whereas Apple only give 1 year...so if you don't have an iPhone you might still be under warranty? Either way, I kept banging on about the fact that a warranty put in place by a company doesn't affect my statutory rights, and under the Sale of Goods Act it's up to the retailer to fix the problem, not the manufacturer.

      I think I got quite lucky though, because I did notice that after 6 months it's up to the consumer to prove that the problem with the phone was always there from the day you received the phone. Not sure how you'd ever prove that, but I suppose there's always a chance they'd ask you to!

      Good luck!

      Delete
  2. i have a blackberry 9900. worst phone ever. I will definitely be getting a samsung s4 if I can get this sorted if not I will have to pay to get out, but it obviously a fault with the phone as me and my sister bought them at the same time and nothing but problems with them! Thanks for the reply :)

    ReplyDelete
  3. sounds like you had a good full - yet semi-dramatic technology week. Hope you had a good time, and that you feel better today! Pamper yourself, lady <3

    ReplyDelete
    Replies
    1. Hmmm feels like I didn't do much though, I need to make more plans! I did start to feel better yesterday...I ended up going out with Ed rather than sitting on the sofa, although I did squeeze in a late night face mask! x

      Delete
  4. Such a good idea to return items, always feels so good to have money back in your bank account.

    ReplyDelete
    Replies
    1. Definitely. I should do it more often! x

      Delete
  5. Good work using the legal skills! That sounds unbelievably annoying! x

    ReplyDelete
    Replies
    1. It was, but good to know for future problems! I have to admit, twas a bit exhilarating dusting off the old legal skills! x

      Delete
  6. Your week sounds pretty stressful! Well done on returning so much stuff, I'm SO bad at taking things back- but then I always argue that I never buy anything unless I'm sure...! Hope your pampering day has been good, sounds like you might have needed it :) xx

    ReplyDelete
    Replies
    1. Haha well, as we know, I am the Queen of Impulse Purchases! I must try and calm it down though x

      Delete


Instagram Feed

© LORNA, LITERALLY.. Design by Fearne.